Hotel full of personality is seeking an exceptional Front Office Manager to join the team. This permanent role offers a competitive salary of £33600 per annum plus incentives and the opportunity to lead with purpose and vision, driving standards and delivering an exceptional guest experience.
As the Front Office Manager, you will be the face & personality of the hotel, responsible for managing a high-performing team and ensuring our guests receive the exceptional service they deserve, 365 days a year.
With a proven track record of driving standards and delivering an exceptional guest experience,
- Innovative and reactive to a range of situations
- Responsible for monitoring guest satisfaction and setting departmental targets and objectives
Preferred Requirements:
- Extensive experience as a Front Office Manager or Reception Manager, with a proven track record of success or an Assistant Front Office Manager looking for the next step.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team
- Strong commercial expertise and the ability to drive standards and improve performance
- Proficient in using hotel management software and technology to streamline operations
- Flexible and adaptable, with the ability to work a range of shifts and days to meet the needs of our 24/7 operation
- Relevant hospitality or customer service qualifications
- Experience in a similar role within the hospitality industry
- Commitment to ongoing professional development and training
- Starting Salary of £33,600 plus Incentives
- Generous Staff Discounts in Hotels in Group
- Friends & Family Discounts
- Meals provided on Duty
- Generous Benefits
- Employee Assistance & Discounted Healthcare
- Career growth
At Fire Group , we’re here to help you take the next step in your career. As a trusted recruitment partner in Hospitality, Leisure, Healthcare, and Industrial sectors , we connect talented professionals with the right opportunities.
Our service is completely free to candidates — and we’ll only contact you about roles that match your skills and experience.
We may also reach out with future opportunities to support your career, but you can opt out anytime by emailing info@firegroup.uk .
⚠️ Please note: We can only accept applications from candidates who have the legal right to live and work in the UK.